I WANT TO BUY THIS PRODUCT, WHAT SHOULD I DO?
Simply choose what quantity and options you want (if available), then click ‘Add to cart’. Click on ‘View Cart’ or ‘Checkout’ to start the checkout process. You will be asked to enter your billing and shipping addresses. You will then be able to view your order summary, pay and place your order.
THE PRODUCT I WANT IS OUT OF STOCK, WHAT SHOULD I DO?
You can contact our team to enquire when it will be in stock again. Send us an email with your details and name of the product you’re interested in. ([email protected] // +44 1686 807 450)
Please note that not all of our products are available to be sent out straight away. Therefore some items will have a lead time displayed at the end of the description.
HOW CAN I CALCULATE THE SHIPPING PRICE?
If you would like to find out the cost of shipping a product, you can calculate the accurate cost by going through the checkout process and entering your postcode.
CAN YOU DELIVER OUTSIDE THE UK AND IRELAND?
Yes, we deliver items of all sizes internationally. Please contact us for a quote.
CAN I PAY BY DEBIT/CREDIT CARDS?
Yes, you can pay with any debit/credit cards via our checkout portal.
CAN I PAY BY BACS TRANSFER?
Unfortunately, BACS transfers are not available on our e-commerce. You can contact us by phone on 01686 689 198 if you wish to make a BACS payment.
CAN THE DELIVERY ADDRESS BE DIFFERENT FROM THE BILLING ADDRESS?
Yes. On the Checkout page, you can enter both addresses. If the shipping address is identical to the billing address, you can tick the box ‘Same as billing address?’ so your details will be entered automatically.
I NEED A VAT INVOICE, WHERE CAN I FIND IT?
Once you have placed your order, you should receive an automatic invoice by email from our e-commerce.
You can find our company details and VAT registration number under ‘Registration’ on our Contact page.
